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Let's Create your Company's Growth Strategy Together!

taking companies to the next level & supporting them all the way

tech support packages

Small Business 1 - 4 computers
Medium Business 5 - 10 computers
Large Business 11 - 20 computers
Corporate Plan 21+ computers
No Support Package / On-Call Services

We offer all types of technical support services for all business sizes.

Security, Performance & Support We can protect your computer with anti-virus software and online data backup, while also guarding it against power surges. We can set up, personalize and optimize your new computer, plus provide the annual maintenance it may require. We'll do all of this for as long as you need us to, we also have 24/7 support to handle emergencies.

We can't stress to you enough how important Anti-Virus & Firewall Protection Software is, so make sure you are protected and up to date!

packages include

1Virus & Spyware Removal
Troubleshooting with proprietary tools. Remove all viruses, spyware, malware and rootkits on the computer. Repair any operating system issues (boot issues, blue screens, etc.). Apply system tweaks and modifications. Perform operating system critical updates. Test operating system for proper functionality.
2Security & Performance / Computer Tune-Up
Install antivirus and antispyware software with current definitions and application updates. Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation. Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer. Remove unwanted programs and trialware. Create desired user accounts (if applicable). Test and verify PC hardware and software functionality.
3Wireless Networking / Network Cabling
Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others. Configure internet, including ISP (internet service provider). Install and configure networking adapter on any computers or device - (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.). VoIP (voice over IP) set up. Repair network and internet connectivity if necessary. Running network cables and switch configurations.
4Computer Setup & Installation
Physically set up PC or Mac computer systems, including the computer plus monitor, keyboard, mouse and speakers. Organize wires and cables with your cable ties. Install software applications and peripheral / external devices. Configure computer to access your existing Internet account and configure email accounts. Test computer to make sure it's working properly. Transfer any data from old computer if upgraded.
5Data Backup & Recovery
Transfer your data to a new computer or other media. Install and configure online data backup. Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs. For hard drive crashes or accidental file deletion, we offer data recovery options on a case by case basis.